Privacy Policy

Effective date: September 19, 2026

Romanticize Collective LLC respects your privacy. This policy explains what information we collect, how we use it, and the choices available to you when you visit our website, purchase an order, join a membership, or communicate with us.

Information We Collect

We may collect:

Contact information such as name, email address, phone number, and shipping or billing address.
Order and membership information, including products, selected plan, purchase history, gift messages, account preferences, and subscription status.
Payment information processed by Shopify and payment providers. We do not store complete payment-card numbers.
Device and usage information such as IP address, browser, device type, pages viewed, referring source, cookies, and interactions with our website.
Communications sent to customer support, reviews, survey responses, or other content you choose to provide.
Marketing preferences and interactions with emails or advertisements.

How We Use Information

We use information to:

Process payments, orders, memberships, shipping, returns, and customer support.
Create and maintain customer accounts and subscription preferences.
Send transactional messages, including order, shipping, billing, and membership notices.
Send marketing communications when permitted and honor unsubscribe choices.
Improve our website, products, experiences, advertising, security, and customer service.
Measure website performance and understand how customers find and use the site.
Prevent fraud, abuse, security incidents, or unlawful activity.
Comply with legal obligations and protect our rights and customers.

How We Share Information

We may share information with service providers that help us operate, including Shopify, payment processors, subscription providers, shipping carriers, fulfillment partners, email and marketing platforms, analytics providers, advertising platforms, review providers, customer-support tools, and professional advisers.

We may also disclose information when required by law, to protect rights or safety, in connection with a business transaction, or at your direction.

We do not sell personal information for money. Some advertising or analytics practices may be considered “sharing” or targeted advertising under certain privacy laws. Where required, you may use the Your Privacy Choices link or contact us to exercise available opt-out rights.

Cookies and Analytics

We and our service providers may use cookies and similar technologies to operate the store, remember preferences, measure performance, understand traffic, prevent fraud, and support advertising. Browser or device settings may allow you to limit cookies, although parts of the site may not work correctly.

Marketing Choices

You may unsubscribe from promotional emails using the link in the email. You may still receive transactional messages about orders, billing, accounts, or memberships.

Data Retention

We retain information for as long as reasonably necessary to provide services, maintain business and financial records, resolve disputes, prevent fraud, enforce agreements, and meet legal obligations.

Security

We use reasonable administrative, technical, and organizational safeguards. No method of transmission or storage is completely secure.

Children

Our website and services are not directed to children, and we do not knowingly collect personal information from children under the age required by applicable law.

Your Privacy Rights

Depending on where you live, you may have rights to request access, correction, deletion, or portability of personal information and to opt out of certain sharing or targeted advertising. We may need to verify your identity before completing a request. Authorized agents may be required to provide proof of authority.